At myCableTV-Internet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when using our cable TV, internet service, and mobile service offerings. By accessing or using our services, you consent to the practices described in this Privacy Policy.
We may collect the following types of information from you:
Personal Information: This includes information that can be used to identify you personally, such as your name, address, email address, phone number, and payment details.
Service Usage Information: We may collect data related to your usage of our cable TV, internet service, and mobile service, including browsing activity, service preferences, device information, and connection details.
Contact Information: If you contact our customer support or other departments, we may collect information such as your name, email address, and other details necessary to assist you.
We may use the collected information for the following purposes:
To Provide Services: We use your personal information to deliver the cable TV, internet, and mobile services you request and to process your orders and payments.
Customer Support: We may use your contact information to respond to your inquiries, provide technical assistance, and address any concerns you may have.
Communication: We may send you promotional emails, newsletters, and updates about our services that may be of interest to you. You can opt-out of receiving such communications by following the unsubscribe instructions in the emails or by contacting us directly.
Analytics: We may analyze service usage data to improve our offerings, tailor content, and enhance user experience.
e. Legal and Security Purposes: We may use your information to comply with legal obligations, protect our rights, and prevent fraudulent activities.
We may share your information with third parties under the following circumstances:
Service Providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors, customer support, and marketing agencies.
Legal Requirements: We may disclose your information if required by law or when we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or respond to a government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your information.
You have the right to:
Access, Correct, and Delete Your Information: You may review, update, correct, or delete your personal information by contacting our customer support.
Opt-out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly take appropriate measures to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or other communication channels.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@mycabletv-internet.com
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this policy, please refrain from using our services.